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How to connect a new microphone
To achieve accurate transcription, it is crucial for mAIscribe to receive clear audio input. A key step in this process is ensuring that your audio input settings are properly configured.
The quality of the audio input directly impacts the output quality; therefore, we strongly recommend that clinicians invest in a high-quality microphone.
We recommend using a noise-cancelling microphone to effectively reduce background noise and accommodate conversations involving multiple speakers, ideally with a range of at least 2 meters. Our preferred choice is the Jabra Speak2 55 UC, which our co-founders utilize in their own clinics and have found to deliver excellent performance.
How to Connect Your Microphone:
To connect your microphone using google chrome:
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Connect your microphone to your device
- Plug your microphone into your device (via USB or audio jack) or connect it via Bluetooth.
- Follow the setup instructions of your device (if any)
- On Windows or macOS, navigate to your system settings and set the microphone as your default audio input.
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Open Google Chrome
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Go to mAIscribe
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When asked to allow Google Chrome to use your microphone, select Allow - make sure you "Allow on every visit"
Fix problems with your microphone
A simple initial step is to ensure that your microphone is firmly connected to your device. If it is properly connected, proceed with the troubleshooting options outlined below.
Check your Google Chrome settings:
- Open Google Chrome
- At the top right, click
→ Settings
- Click Privacy and security → Site settings → Microphone
- Check if you have the correct microphone selected
- Check that the mAIscribe address is in the 'allowed to use' list.
- If the mAIscribe address is not listed as 'Allowed to use', click on it and change the dropdown menu next to 'Microphone' to 'Allow'.
