Getting started with mAIscribe

All you need to know to get started with mAIscribe

Not sure what mAIscribe is? Click here to read about what it is and how it works.

Getting Started:

To begin using mAIscribe:

1. Visit mAIscribe.com.au and click on the Start Free Trial button.
2. Create your account by filling in your details and verifying your email. See full details on how to sign up here.
3. Once approved, login to https://maiscribe.au/ finish your set up and choose your header style. 
4. If using BP, download and install Maia.
5. Before a consultation, do a test recording and check if the audio bar is working correctly.
6. You'll receive supporting emails throughout your trial, to guide your experience

How to get started:

1. Start a Consultation: Open mAIscribe and click "Start" and begin speaking naturally during your patient consultation.
   Note: If you have Maia installed, this is how it will start syncing the patient data from BP.

   

2. LiveScribe: The AI listens and generates structured notes in (near) real time. As more information is being added, the notes will keep changing. 

   
3. Pause & Resume: At any point, you can pause the recording and then resume it again. For example, if you want to add notes at the end, after the patient has left the room.

4. Finish recording: Once finished (pressed "Pause"), mAIscribe will automatically generated a Full Summary based on the LiveScribe template. You can also choose to "Regenerate Full Summary", choosing a new template or "Write Letter" or "Write Patient Summary".

5. Edit Notes: You can also edit your notes straight in mAIscribe - they are saved automatically.

6. Add Context: To add any Past Context or guidance or examination findings to the AI (Today's Context), you can type in additional information in the Context box. Learn in more details here.  Note: Context will only be included in the Full Summary.

7. Billing Assistance: After a Full Summary is generate (automatically), MBS Helper will analyse content and length of the consultations and will suggest relevant Medicare item numbers (currently available for GPs only).

8. Prepare for next patient: To clear the recording and patient data, press "Next Patient". mAIscribe is now ready for your next consultation.

How the EMR syncing works

If you are using Best Practice, you can take advantage of Maia, your Medical AI Agent.

1. Follow the instructions to set up Maia [Here].
2. Once you press "Start", Maia will bring the patient's information into mAIscribe - Name, Age, Gender, Past medical history, Allergies, Medications and Past billing history.
3. Based on n relevancy, eligibility and higher billing/rebate opportunities, mAIscribe will suggest Service Opportunities (last right column), so you can see what other care opportunities you have.
4. Now, the AI will combine what it heard plus all this rich information to craft more accurate and relevant notes.
5. This data is not stored or kept and it is deleted as soon as you move to the next patient.

How to Set Up Your Device to Work with mAIscribe:

To ensure smooth performance, follow these setup steps for your device.

1. Check System Requirements

• mAIscribe works with both Windows and Mac computers. It can also be used on your mobile through the Chrome app.
• Ensure you have a stable internet connection - mAIscribe needs internet to work.
• Use Google Chrome (recommended browser).
• Close unnecessary tabs and applications to free up RAM and improve responsiveness.

2. Enable Permissions

• Make sure Chrome has microphone permission enabled.
• On Windows: Settings > Privacy > Microphone, enable access.
• On Mac: System Settings > Privacy & Security > Microphone, enable access.

3. Disable "Memory Saver" in Chrome

• Turn OFF Memory Saver on Chrome for better performance
• Or copy this into the browser chrome://settings/?search=memory+saver 

4. Optimize Your Audio Input

• mAIscribe will work with any type of microphone, but an external one will increase audio quality and accuracy.
• We advise using a noise-cancelling microphone to minimise background noise and handle multiple people speaking and with a minimum 2 meters reach.
• Paul recommends Jabra Speak2 55 UC. It's the mid-range model in that series, works up to 2.3 metres from person speaking, has inbuilt noise cancellation and connects via both usb or Bluetooth. It can a day without needing a recharge. 

5. Prevent Device Sleep Mode

For Mac (Desktop or Laptop)

1. Apple menu  > System Settings, then click Lock Screen  in the sidebar.
2. Under Turn display off on battery when inactive, select Never.
3. Under Turn display off on power adapter when inactive, select Never.
4. Check the MacOS user guide here Mac Support