Getting started with mAIscribe

All you need to know to get started with mAIscribe

Not sure what mAIscribe is? Click here to read about what it is and how it works.

Getting Started:

To begin using mAIscribe:

1. Visit mAIscribe.com.au and click on the Start Free Trial button.
2. Create your account by filling in your details and verifying your email. See full details on how to sign up here.
3. Once approved, login to finish your set up and choose your header style.
4. Before a consultation, do a test recording and check if the audio bar is working correctly.
5. You'll receive supporting emails throughout your trial, to guide your experience

How It Works:

1. Start a Consultation: Open mAIscribe and click "Start" and begin speaking naturally during your patient consultation.

2. LiveScribe: The AI listens and generates structured notes in (near) real time. As more information is being added, the notes will keep changing.

3. Pause & Resume: At any point, you can pause the recording and then resume it again. For example, if you want to add notes at the end, after the patient has left the room.

4. Refine & Save: Once finished, you can either keep the LiveScribe notes or choose to "Write a Summary", "Write a Letter" or "Write a Patient Summary" using any of the many templates available. You can also edit the notes - they are saved automatically.

5. Billing Assistance: Taking into account the content and length of the consultations, the MBS Helper will suggest relevant Medicare item numbers.

How to Set Up Your Device to Work with mAIscribe:

To ensure smooth performance, follow these setup steps for your device.

1. Check System Requirements

• mAIscribe works with both Windows and Mac computers. It can also be used on your mobile through the Chrome app.
• Ensure you have a stable internet connection - mAIscribe needs internet to work.
• Use Google Chrome (recommended browser).
• Close unnecessary tabs and applications to free up RAM and improve responsiveness.

2. Enable Permissions

• Make sure Chrome has microphone permission enabled.
• On Windows: Settings > Privacy > Microphone, enable access.
• On Mac: System Settings > Privacy & Security > Microphone, enable access.

3. Disable "Memory Saver" in Chrome

• Turn OFF Memory Saver on Chrome for better performance
• Or copy this into the browser chrome://settings/?search=memory+saver 

4. Optimize Your Audio Input

• mAIscribe will work with any type of microphone, but an external one will increase audio quality and accuracy.
• We advise using a noise-cancelling microphone to minimise background noise and handle multiple people speaking and with a minimum 2 meters reach.
• Paul recommends Jabra Speak2 55 UC. It's the mid-range model in that series, works up to 2.3 metres from person speaking, has inbuilt noise cancellation and connects via both usb or Bluetooth. It can a day without needing a recharge. 

5. Prevent Device Sleep Mode

For Mac (Desktop or Laptop)

1. Apple menu  > System Settings, then click Lock Screen  in the sidebar.
2. Under Turn display off on battery when inactive, select Never.
3. Under Turn display off on power adapter when inactive, select Never.
4. Check the MacOS user guide here Mac Support